United Healthcare
The personalized UHC Plan Onboarding video is served via email to every plan member at the beginning of each plan year, and also lives on the myuhc.com portal where it can be accessed any time. It utilizes the viewers data to provide a personalized plan education, and has been served to tens of millions of people over five years. The HSA Onboarding and Costs of Care Explainer videos are also an integral part of United Healthcare's plan member communications and are effective in reducing call-ins and confusion for plan members.